Lisa Arseneau – Vice President - Lisa began her career in the transportation industry in 1986, joining Central Ontario Appraisers Inc. Her responsibilities included the day to day operation from scheduling appraisals to handling total loss negotiations. She was involved with many industry professionals including adjusters, claims examiners, insurers and insureds. Lisa had 5 years behind her when she made the transition to the Insurance Company side of the industry. Markel Insurance Company of Canada (Northbridge Insurance) is one of Canada’s largest transportation insurers. While there, Lisa developed an extensive network of industry related contacts that are still a very important part of her business life today. Her duties included underwriting, claims and information technology which allowed her to obtain knowledge of just about every aspect of the transportation industry. In 1997 Lisa decided it was time to attack the industry from yet another angle and became an insurance broker. Lisa was hired by a large Ontario brokerage and was put in charge of creating a new Transportation Department. During the next two years, she was able to connect more directly with the transportation companies and continued to develop and maintain her industry contacts. Since then she has worked as an insurance broker solely in the trucking and transportation segment. Currently in her nineteenth year as a Broker, with H L Staebler Insurance Brokers, she is as passionate today as she was the first day she started. Lisa belongs to several trucking industry associations and is active in all of them, staying current on industry trends, etc. She specializes in safety & compliance areas such as mock audits, company structuring and analysis and is very instrumental in bringing the industry to her clients.

Columnists,Lisa Arseneau,Uncategorized |
November 9, 2021

The trucking industry is in crisis.  We are in a situation that we have been in for far too long.  We need qualified drivers. We need to obtain them from qualified training providers.  We need to obtain them from the best of the best training facilities.  At the TTSAO, they have recognized this and have developed a process, in which they think this is attainable.  Their Pre-Qualification Process has enabled them to vet prospective school members to make sure that the Association stays true to its principles and only produces the best drivers for the industry.  As in many Associations, membership is just a matter of a cheque.  Not the TTSAO.  To become a member, there is a very disciplined application process, and it is one to aspire to.

It is the vision of the TTSAO that Carriers can rely on that mandate and that they can look to them as leaders in the training of, and supplying them with, the best candidate driver.

This brings me to my point.  Why should Carriers care?

Carriers should care, because not every school is the same as every school.  Just like not every Carrier is the same as every Carrier.  The proof is in the actual proof.  Being a School that has been issued a certificate, unfortunately, doesn’t make them as good as the next school. The TTSAO Member Schools talk the talk and walk the talk, as they say.

I don’t usually pontificate so much in my Blogs, but this one is kind of special.

I would invite you to join the next TTSO Carrier Group Meeting to hear more about this.

It is on November 24th at Lion Head Conference Center and I hope to see you there!  Some really important speakers and some pretty great information. Email ttsao@ttsao.com for information or to register.

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Lisa Arseneau – Vice President - Lisa began her career in the transportation industry in 1986, joining Central Ontario Appraisers Inc. Her responsibilities included the day to day operation from scheduling appraisals to handling total loss negotiations. She was involved with many industry professionals including adjusters, claims examiners, insurers and insureds. Lisa had 5 years behind her when she made the transition to the Insurance Company side of the industry. Markel Insurance Company of Canada (Northbridge Insurance) is one of Canada’s largest transportation insurers. While there, Lisa developed an extensive network of industry related contacts that are still a very important part of her business life today. Her duties included underwriting, claims and information technology which allowed her to obtain knowledge of just about every aspect of the transportation industry. In 1997 Lisa decided it was time to attack the industry from yet another angle and became an insurance broker. Lisa was hired by a large Ontario brokerage and was put in charge of creating a new Transportation Department. During the next two years, she was able to connect more directly with the transportation companies and continued to develop and maintain her industry contacts. Since then she has worked as an insurance broker solely in the trucking and transportation segment. Currently in her nineteenth year as a Broker, with H L Staebler Insurance Brokers, she is as passionate today as she was the first day she started. Lisa belongs to several trucking industry associations and is active in all of them, staying current on industry trends, etc. She specializes in safety & compliance areas such as mock audits, company structuring and analysis and is very instrumental in bringing the industry to her clients.