July is here already! We have officially begun the last half of 2013. It seems like it was only a few short weeks ago we were talking about how we wanted to start 2013 and what was in store for the year. I looked back on what was happening at the beginning of 2013 in our industry and have found that we are experiencing much of what we predicted we would. I am seeing some nice growth from within my fleets. I am seeing new ventures applying for running rights
and insurance with a good solid handle on Safety & Compliance. I am seeing the need for more professional drivers and owner operators, and boy, are they hard to find. The driver shortage continues to be one of the biggest hurdles that we have to contend with in our industry. What I am happy to see, though, is the many initiatives and programs being used to attract drivers, new and experienced. Recruiting expos, apprenticeship adverts, job fairs, etc are all focusing on getting good, safe drivers in the seats. We are in desperate need for these fellas and hopefully our industry can keep working diligently to get them!
Looking forward to the last half of 2013 I hope to see more healthy companies; both on their spreadsheets and on their bodies! Healthy initiatives for truck drivers are catching on and getting a lot of attention. I applaud those companies and individuals who are participating in getting and staying healthy behind the wheel.
As for me….I’ve been very fortunate to have had the opportunity to meet several new people this year; some even became clients! I’ve heard that your clients should not become your friends and vice versa. I totally disagree with this. I think that if you treat everyone in a professional manner when dealing with business and a friendly manner when just hanging out, maybe socializing at a golf tournament or a dinner, then you will have a great relationship. Several of my clients have become my friends and I value each and every one of them. They know they can call me at any time and I will always take their call. I do the same for all of my clients, however, it’s the ones who have become friends that tend to call in the evening or on the weekend, and it’s usually about one of their kids or their neighbour and “hey can you answer a quick question for me ” sorta” thing. I value that. I am glad they feel comfortable enough to call me whenever they want, or email or send a quick text. It’s that kind of no pressure; occasional connecting that makes a relationship strong and keeps it for a very long time.
I’m also looking forward to the several seminars and learning experiences I have lined up for the next five months. Stay tuned and I will fill you in right here as I attend them. Have a Happy and Safe Summer!
About the Author
Lisa Arseneau /Trip Insurance