Lisa Arseneau – Vice President - Lisa began her career in the transportation industry in 1986, joining Central Ontario Appraisers Inc. Her responsibilities included the day to day operation from scheduling appraisals to handling total loss negotiations. She was involved with many industry professionals including adjusters, claims examiners, insurers and insureds. Lisa had 5 years behind her when she made the transition to the Insurance Company side of the industry. Markel Insurance Company of Canada (Northbridge Insurance) is one of Canada’s largest transportation insurers. While there, Lisa developed an extensive network of industry related contacts that are still a very important part of her business life today. Her duties included underwriting, claims and information technology which allowed her to obtain knowledge of just about every aspect of the transportation industry. In 1997 Lisa decided it was time to attack the industry from yet another angle and became an insurance broker. Lisa was hired by a large Ontario brokerage and was put in charge of creating a new Transportation Department. During the next two years, she was able to connect more directly with the transportation companies and continued to develop and maintain her industry contacts. Since then she has worked as an insurance broker solely in the trucking and transportation segment. Currently in her nineteenth year as a Broker, with H L Staebler Insurance Brokers, she is as passionate today as she was the first day she started. Lisa belongs to several trucking industry associations and is active in all of them, staying current on industry trends, etc. She specializes in safety & compliance areas such as mock audits, company structuring and analysis and is very instrumental in bringing the industry to her clients.

Columnists,Lisa Arseneau |
November 28, 2017

Every now and then, it can be a little tough to find interesting subject matter to write about.  Well, that’s not the case today!  I’m very excited to announce a new initiative from the TTSAO (Truck Training Schools Associations of Ontario) that has been in the works for a while.  The TTSAO has been very instrumental in many platforms involving not only training, but advocacy and betterment of our industry.

In keeping with this, they created a Carrier Group, wherein trucking companies meet to discuss many relevant issues they are facing when it comes to accessing good, quality drivers.  The Carrier Group has been in existence for a couple of years and has great value, both for the Association and the Carriers.

The TTSAO has now decided, on the heels of the success of the Carrier Group, to create an Insurance Group.  Much like the Carrier Group which is comprised of Carriers, the Insurance Group  will be made up of insurance professionals in the trucking industry that have a real stake in having better drivers, driving better.

It is my honor and pleasure to chair this newly formed Group, along with my Vice-Chair James McFarlane.  We have invited several industry professionals to join us on December 1, 2017 at a meeting to announce our mission statement and plans for the Group.  I feel we have a nice cross section of insurance members.  From insurance brokers, to insurance companies, to safety risk specialists, I believe we can accomplish many things together.  Our main focus will be on how we can, as a group, collaborate and  bring together two very important sectors of our industry.  By Insurance and Training partnering together, we can not only set standards, but meet them!

Stay tuned for my next offering here, where I will fill you in on how our first meeting went and other “coming outs”, so to speak in the following weeks.

Remember, we should all want to see Better Drivers, Driving Better!

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Lisa Arseneau – Vice President - Lisa began her career in the transportation industry in 1986, joining Central Ontario Appraisers Inc. Her responsibilities included the day to day operation from scheduling appraisals to handling total loss negotiations. She was involved with many industry professionals including adjusters, claims examiners, insurers and insureds. Lisa had 5 years behind her when she made the transition to the Insurance Company side of the industry. Markel Insurance Company of Canada (Northbridge Insurance) is one of Canada’s largest transportation insurers. While there, Lisa developed an extensive network of industry related contacts that are still a very important part of her business life today. Her duties included underwriting, claims and information technology which allowed her to obtain knowledge of just about every aspect of the transportation industry. In 1997 Lisa decided it was time to attack the industry from yet another angle and became an insurance broker. Lisa was hired by a large Ontario brokerage and was put in charge of creating a new Transportation Department. During the next two years, she was able to connect more directly with the transportation companies and continued to develop and maintain her industry contacts. Since then she has worked as an insurance broker solely in the trucking and transportation segment. Currently in her nineteenth year as a Broker, with H L Staebler Insurance Brokers, she is as passionate today as she was the first day she started. Lisa belongs to several trucking industry associations and is active in all of them, staying current on industry trends, etc. She specializes in safety & compliance areas such as mock audits, company structuring and analysis and is very instrumental in bringing the industry to her clients.

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